I called to lodge a complained and she actually told her supervisor that because we didn't complain the first time she did these things that she thought she would continue doing them. Then she tried to say that the gate wasn't open to leave the packages by the front door. But here's the catch... THERE IS NO GATE. Now my package that she tossed over the fence is SOAKING WET and mushy. Thanks, lazy lady!
I love this USPS location! The staff is always friendly and helpful and they are MUCH faster than any other USPS location in Citrus County! Our mailman is awesome, too! He's friendly and always on time.
She also thinks it's ok to leave a pink "pick-up slip" in stead of knocking on the door when a signature is require. She did this twice. We were expecting an important check in the mail, my husband took off of work to be there on the delivery date and she didn't even knock, just left a slip in the mail box.
Staff is friendly and helpful, but I've had several problems with mail being returned for no reason, misdelivered mail in my box, and I always have to double check when I hold or forward mail.
Our mail carrier thought that because she threw our packages over the fence into the side yard once that it would be ok to continually throw our packages in the yard where they are not in anyone's line of sight.
The last straw was today when I checked my mailbox and did not get one piece of mail for myself, but a complete box full of my neighbor's stuff including social security papers and bank statements! I wonder where he put MY mail!!!!! Tbh, I'm borderline angry!!!! I'm not important or anything, but I have very sensitive things that I expect to be delivered via USPS!!!!! Ugh!
Great pple & customer service very efficient
I hate having to call and make complaints but this morning I had to do it. I have been here for 2 years and every time I get the wrong mail, I send it back and write wrong address. It never stopped. I have been getting this woman's toll ticket and the such the ENTIRE time I have lived here. I have had neighbors bring me my mail that was placed in their box. It has not gotten any better, it actually has gotten worse. The other day on my way home from work at 7 in the morning, I go by, and a complete tower of the community mailbox was wide open with the postman's master key inside!
United States Postal Service is a US Post Office based in Lecanto, Florida. United States Postal Service is located at 320 S Lecanto Hwy, Lecanto, FL 34461, USA.
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